Heather Davies

Denise Devine

Delean Naude

Lauren Borland

Our Team

Minute Takers

We have a team of more than 30 minute takers who have a wide range of experience, including (but not limited to) banking, NGOs, medical, marketing, town planning, insurance and publications. Some are qualified Chartered Secretaries and others are skilled in shorthand and transcription work. We have limited resources in both Cape Town and Durban.

Heather is the owner of the company and has been providing minute taking services to various companies since 1995. Her experience, shorthand, typing and accounting skills as well as excellent English writing, good listening skills, has stood her in good stead.


We have a team of competent editors who are responsible for ensuring that our quality is of a high standard. All minutes are reviewed before submission at no extra cost to clients.


Q: How do I arrange a minute taker?
A: Phone the office to book a minute taker or send a meeting request.

Q: Can I book the same minute taker for future meetings?
A: Yes. We try to ensure the same minute taker attends your meetings for continuity.

Q: If my assigned minute taker is not available for any reason, will you provide another?
A: Yes. We will ensure there is a minute taker at your meeting no matter what.

Q: What if my meeting date changes?
A: Please inform the office as soon as you become aware of any changes to avoid late cancellation penalties.

Q: How long will I have to wait for my minutes?
A: One to two weeks or as agreed between the parties

Q: Do you offer any other company secretarial services?
A: We offer limited board support as we have a number of competent Company Secretaries services in our team.

Q: Will you adapt your minute taking to my requirements (eg more / less detail or layout requirements)?
A: Yes, we aim to please and to make your life easier.

Q: What about confidentiality?
A: All minute takers sign an agreement with HMSS which includes a strict confidentiality clause. HMSS in turn signs an agreement with clients.

Q: Will you record the meeting?
A: Yes we will record the meeting for our purposes. Should you not wish the meeting recorded, we will send a minute taker who can take notes in shorthand. A copy of the recording will be made available on request.